At LF Designs LLC, we take pride in creating quality products with care and purpose. We want you to be satisfied with your purchase. Please review our return and exchange policy before placing your order.
Returns & Exchanges
Eligible non-custom items may be returned or exchanged within 14 days of delivery.
To qualify for a return or exchange, the item must be:
* Unworn and unused
* Unwashed
* In its original condition
* Free from stains, odors, pet hair, makeup, or other signs of use
* Returned with original packaging or tags, when applicable
Items that do not meet these conditions may not be eligible for a return or exchange.
Custom & Personalized Orders
Because custom and personalized products are created specifically for the customer, all custom and personalized sales are final.
This includes personalized T-shirts, custom DTF designs, customized apparel, made-to-order crochet items, and other products created according to a customer’s requested design, wording, colors, sizing, or specifications.
Custom items cannot be returned or exchanged because of a change of mind, incorrect size selection, or an error in information provided by the customer.
However, if LF Designs LLC makes an error in your customization or your item arrives defective or damaged, please contact us so we can review the issue and work toward an appropriate resolution.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If you receive an incorrect, damaged, or defective product, contact LF Designs LLC within 7 days of delivery.
Please provide:
* Your name and order information
* A description of the problem
* Clear photographs showing the item and the issue
After reviewing the information, LF Designs LLC may offer a replacement, exchange, repair, store credit, or refund when appropriate.
Exchanges
Approved exchanges are subject to product availability.
If the requested size, color, or product is unavailable, another option or store credit may be offered.
Return Shipping
Unless the return is due to an error by LF Designs LLC or an approved defective/damaged product claim, customers are responsible for return shipping costs.
Original shipping charges are non-refundable unless otherwise determined by LF Designs LLC.
Refunds
Once an approved return is received and inspected, you will be notified of the status of your refund.
Approved refunds will be issued to the original payment method. Processing times may vary depending on the customer’s bank or payment provider.
Non-Returnable Items
The following items are generally considered final sale:
* Custom or personalized products
* Made-to-order products
* Worn, washed, or used merchandise
* Items damaged after delivery through customer use or care
* Clearance or final-sale merchandise
* Items returned outside the stated return period
Questions About Your Order
If you have a problem with your order, please contact LF Designs LLC before returning an item. Returns sent without prior approval may not be accepted.
Our goal is to provide quality products and excellent customer service while ensuring that each order reflects the care behind our motto:
LF Designs LLC - Designed With Purpose.
